2018 Q4 Release - 20th of November

New - Custom Projects on Project Roadmap widget

  • You can add a custom project to the Project Roadmap widget from your service catalogue - designed to add projects that aren't listed on your scoring widget
  • You can create new projects on the Project Roadmap widget - ideal for adding projects or project ideas for specific clients

Updated - Report Share

  • Now once you generate a shareable link, the open/closed widgets are remembered
  • Clutter has been defeated - we organized all possible actions with the report under an Action drop down menu

Updated - Sort services in the Price and Packaging screen

  • Now you're able to organize your services in the service Price and Packaging screen with a simple drag and drop
  • The reorganized service order will be reflected in the embedded (iFrame/Popup) Bundles on your website as well as inside the new Service Selector widget

Updated - Profiling

  • Because this platform is used in a wide variety of situations and professions, we have started profiling users to better match them to relevant content
  • You can select from seven different Roles
  • For each Role you can select among Goals

Updated - Vendor Marketplace

  • Filter Solution Sets by Roles, Goals, Availability, Price, Vendor, and Asset Type
  • Search Solution Sets
  • Look for the target Role and Goal by Solution Set on the card

Updated - Chat Widget

  • Access the Help Center, Feature Requests and Status directly
  • Article recommendations are available from the Help Center when we are not
  • Operator Bot helps solve specific issues
  • Initiate a video conference and screen-share directly for quicker support

Updated - Help Menu

  • Sections and help by Vendors
  • Recommendations by the page you are in
  • Access the Help Center, Feature Requests and Status directly

New - Help Center

  • Can be accessed from the Help Menu and from the Chat widget
  • Role based help (AM, vCIO Roadmaps etc.)
  • Hints and Tips videos (reporting best practices etc.)
  • Access the Help Center Here

New - Status Center

  • Can be accessed from the Help Menu and from the Chat widget
  • Subscribe for notifications
  • Both internal and third party services are monitored
  • Access the Status Center here

New - Feedback Center

  • Can be accessed from the Help Menu and from the Chat widget
  • To help the development of Managed Services Platform's Roadmap, check, create, comment or vote for feature requests
  • Submit bugs and check the status on fixes of known issues
  • Access the Feedback Center here